Privacy Policy

Captain Bluebells Farm Ltd is committed to safeguarding the privacy of our website visitors. Please take the time to read through our website privacy policy.

This policy applies to where Captain Bluebells Farm Ltd is acting as a data controller with respect to the personal data of our website visitors that they provide to us through the use of an email form, newsletter sign up form, membership and user registration.

Upon your first visit to the website, we will ask for your consent to use cookies. These cookies can help enhance your browsing experience on our website. You can read more about our use of cookies on our Cookies Policy.

Our website has been secured using an SSL certificate. This means that your connection between your device and the website server is fully encrypted which will prevent attackers from stealing your information.

In this policy, “we”, “us” and “our” refer to Captain Bluebells Farm Ltd.

What information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

The data that you submit through a contact email form on this website will be used exclusively by Captain Bluebells Farm Ltd . This data will be solely used to respond to your message that has been submitted. This data will be kept securely for the duration of the contact between you and Captain Bluebells Farm Ltd . At any time, you can request that this data is removed from our records and destroyed.

The data that you submit through a newsletter sign up form will be solely used for the purpose of email marketing as stated by the purpose that is stated on the signup form. At any time, you can request to be removed from our email marketing lists either by contacting us by telephone, or by email.

If you have signed up for an account as a member of our website you will need to input your profile data. This may include your name, email, telephone number and your address. This information will be kept on record for the duration of the time that you have an account with us. This data maybe used for purchasing and invoicing. If you require your account to be deleted and your personal data destroyed from our systems, you can request this directly to us. Or by deleting your account from our website.

If you complete the registration form you will provide us with the names of guests to our site, address, car registration numbers and other information to help us identify a suitable pitch for you. This data is only used for this purpose and is not used for any marketing activities.

Why do we collect this data

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and provide services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Further details on how Wix stores and handles your data on behalf of Captain Bluebells Farm Ltd.  is available on this link

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Captain Bluebells Farm Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Captain Bluebells Farm Ltd does not sell any customer lists or e-mail addresses. your name may, however, disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

conform to applicable law or comply with legal process served on https://www.captainbluebells.com;

protect and defend the rights or property of https://www.captainbluebells.com , the website, the users; or

act under exigent circumstances to protect the personal safety of users of https://www.captainbluebells.com , the website, or the public.

How do we communicate with our site visitors

We will contact you only in relation to the activities as follows:

Contact forms - to respond to your queries

Registration forms and on-line booking - to confirm any missing data or clarifications ahead of your visit. We may request feedback on your stay and invite you to join our newsletter.

For members who opt in to the newsletter, we will send you update on our site offers and services

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. 

Our website is built on the Wix platform and uses Wix and their 3rd Parties. The link below shows the Cookie policy for Wix and their 3rd Parties.

Cookie Policy | Wix.com

The link below shows the cookies that are used and a "how to guide on cookies.

Cookie Table | Wix.com

How can I withdraw my consent?

If you don’t want us to process your data anymore, please contact us at mailbox@bluebell.farm or send us mail to: Captain Bluebells Farm Ltd, Rectory Road, Anderby, Lincs PE245YF.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mailbox@bluebell.farm or send us mail to: Captain Bluebells Farm Ltd, Rectory Road, Anderby, Lincs PE24 5YF.